Telecommunications

Technology develops at a tremendous speed. Operators mature at an even faster pace in order to adequately adopt to change such as the penetration and the establishment of value-added services. The amount of data operators are confronted with have become excessive.  Business Intelligence is the key component that translates the matrix of CDR’s and other databases into actionable intelligence that allows for customer relationship management to take place on an unprecedented scale.

Over the past five years, Ensior has successfully supported the top 5 leading communication providers in the Netherlands and a handful of European tier 1 carriers. Our supporting capabilities in the field of sophisticated BI solutions have brought them the flexibility and operating power to achieve increasing ARPU and customer churn control.

For more information or if you would like to speak to one of our consultants, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Please find here an article titled "Temporary runway for business intelligence" about issues around collecting the right data and delivering the right information in the telecommunications industry.